Delivery Information

• All orders received by 4.00pm Monday to Thursday will be despatched for the next working day delivery (UK only).
• Orders over £100 nett, received by 4.00pm Friday will be despatched for Saturday AM delivery (UK mainland only).
• Orders below £100 nett will be despatched for Monday delivery.
• Saturday orders over £65 nett received before 3.30pm will be despatched carriage paid for Monday delivery.
• International sales please contact customer service.

You should receive your order within 5 - 7 days if item(s) ordered are in stock. If all or some of your items ordered are not in stock, we will write to you and let you know when you are likely to receive the item(s). You’ll be notified by email once your items are despatched but if after 7 days you do not receive them, please contact us.   Majority of our products are usually in stock and should arrive to you within the specified period.

You have the right to cancel your order at anytime before you receive the item.

Complaints

Please allow up to 21 days before making any complaints if you have not received your order. If we foresee a delay beyond this time we will usually contact you to let you know.

Further details are available from Customer Services on 0845 365 2310.

Email customerservices@self-improvement-centre.co.uk